Pioneering customer science results for retailers and brands

A pioneer of customer-science, dunnhumby has been improving the shopping experience for customers since 1989. Our team of 2,000 customer-science experts now operate in more than 30 countries worldwide and serve leading retailers and their suppliers including Tesco, Monoprix, Shoprite, Raley’s, Macy’s, Coca-Cola, Procter & Gamble, and PepsiCo.

As the use of data becomes ever more critical to business decision-making, dunnhumby continues to innovate our technology-enabled consultancy. Today we analyse and apply insights from almost one billion shoppers to create personalised customer experiences across our retailers’ multichannel environments. Our retail consultants specialise in data and science, customer strategy and loyalty, customer engagement, category management, price & promotions and supplier engagement. We optimise retailers’ data investment and build internal expertise – creating tailored solutions that drive competitive advantage and sustained growth.

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