A survival component for the physical store: Finding success through the people we employ

Plenary

A survival component for the physical store: Finding success through the people we employ

11:30 - 11:40 | Tuesday 10 October
| Plenary

In a market where retailers sell similar products and the products sold in store can be purchased online, how can retailers move from being a follower to a leader in the brick and mortar domain?

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